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It’s Not About the Pests. It’s About the People

"It's not about anything but building relationships."
"It's really helping people."

When interviewing a pest control technician, most people might expect to hear lots of stories of nasty bugs and other pests. Plenty of people find it easy to focus on the day-to-day, the little things when it comes to their jobs.

But when we interviewed Ronnie Wright, Fox Pest Pro Technician and Manager of the Lexington, Kentucky branch, we heard less about pests and more about people.

When our Fox Pest Pros come to a customer's house, they aren't just delivering a service. Customers are a part of the Fox Family.

Exterminate Pests and Build Relationships at the Same Time

Ronnie Wright has been in the pest control business for about 25 years. He has worked for a worldwide company before. He joined the Fox Family two years ago.

We asked Ronnie stories about his experiences in the field. He told us a relationship he built with an elderly lady.

"She had a huge problem with roaches," says Ronnie. "We were able to take care of her problem. … We had actually seen each other in the grocery store later. She just wanted to tell me how nice it was that we took care of her problem and [that] she doesn't have to worry about insects anymore."

"It's really helping people."

It's all about Connections

Ronnie has found many ways to connect with others.

"In this job, you can help so many people in so many different ways … ways other people are not going to be able to help them out."

Ronnie takes great pride in what he does because it allows him to reach out to people and help them.

"Once you find out where they're at and then you solve the problem," he says, "it's just a huge relief, and it's just a sense of pride that you have." His expertise gives him the ability to resolve pest problems that many people can't or don't know how to take care of on their own.

There are many known risks associated with pests. For example:

When Pest Pro Technicians come, it doesn't take long to eradicate the problem entirely. Safety and comfort, not to mention peace of mind, are restored to you. When Pest Pros arrive, you're that much closer to having that peace of mind.

"They're so appreciative of it, you know," he continues. "You take care of their problem that they've lived with for so long. You could come in and within a couple of visits, you've already [taken] care of their issue and they don't have to worry about it."

For Ronnie, it's not about the pests. It's about the people.

Commitment to Fox

When asked if there was anything else he wanted to say, Ronnie immediately shared his experiences to give insight into the Fox Family.

"I've worked for a worldwide company for a total of about eight years. You know, it's about numbers with some people.

"What I've gathered with Fox is they're more about developing people and helping people …. One of our core values is called 'Share the Profits,' and if you help enough people out, you don't have to worry about money. That is really what Fox does on a daily basis every time we go out into the community."

The Fox Family

When you call Fox, you aren't just hiring a company to help you with pest control, you're joining a family. Our focus is less about what we can do about the pests and more about the people.

"We're building leaderships, [and] that's really important."

So next time you think pest control, think Fox Pest Control.

Posted on February 10, 2020.

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We had a wonderful experience with our technician. Weston was easy to talk to and explained everything well. Josh, who sold us the service, was very kind also. Not pushy at all. And very informative. Thank you. We look forward to working with you in the future.

Daniel W.
March 3rd, 2020

My experience with Fox Pest Control has been the best experience I had with a pest control company. Technician, Harry, did a good job of going over the process thoroughly, ensure that I understood everything going on. I would recommend them to anyone looking for good, quality, fast, friendly, and affordable pest control services.

Kayla T.
December 8th, 2019

Fox Pest Control is beyond amazing, they are always there when you need them and their employees are super helpful! If we need them they come right away. They are very informative as well, they will explain everything that they are doing and why. If you need an affordable pest control service Fox is the way to go!

Alexis M.
June 27th, 2019
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At Fox Pest Control our guarantee to you is 100% satisfaction. That's why we created our robust home protection plan. The barriers that we put into place to protect your home or business against pests naturally break down over time. Over the course of the year, we reapply treatments to maintain those barriers. If for whatever reason any new pest problems do arise, call us and we will take care of the problem immediately and at no additional charge. Immediately means just that, immediately – not when it’s convenient for us.

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Lexington Pest Control & ExterminatorsFox Pest Control proudly provides expert pest control and bed bug control in Lexington. We have helped over 20,000 homeowners manage and exterminate their pest problems and look forward to putting over 8 years of experience to work for you.

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